Privacy Policy

TuffWraps.com LLC

Last Updated: 12/15/2025

1. Introduction

TuffWraps.com LLC (“TuffWraps,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our websites, services, products, and communications.

“Personal Data” means any information that identifies, relates to, or can reasonably be linked to an individual.

We comply with applicable privacy laws, including but not limited to:

  • California Consumer Privacy Act (CCPA)
  • California Online Privacy Protection Act (CalOPPA)
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

2. Scope

This Privacy Policy applies to:

  • All TuffWraps.com LLC websites and domains
  • Customers, subscribers, and site visitors
  • Communications including email, phone calls, and SMS/text messages

This Policy does not apply to third-party websites or services linked from our site. We are not responsible for their privacy practices.

3. Personal Data We Collect

Data You Provide

We may collect:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Purchase and order history
  • Account credentials

Automatically Collected Data

When you visit our site, we may collect:

  • IP address
  • Device and browser information
  • Pages viewed and time spent
  • Cookies and similar tracking technologies

Data from Third Parties

We may receive information from service providers such as ecommerce platforms, email providers, shipping services, and review platforms. This data is governed by this Privacy Policy.

4. How We Use Personal Data

We use personal data to:

  • Process and fulfill orders
  • Provide customer support
  • Operate and improve our website and services
  • Send transactional and marketing communications
  • Comply with legal obligations
  • Prevent fraud and protect our business

5. SMS & Mobile Messaging Privacy (IMPORTANT)

SMS Consent & Use

If you opt in to receive SMS/text messages from TuffWraps, we collect your mobile phone number and your consent to send you recurring text messages related to orders, product updates, promotions, and customer support.

No Sharing of SMS Opt-In Data

Mobile phone numbers and SMS opt-in consent data are NOT shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

SMS opt-in data is used solely to deliver the text message services you have explicitly opted into and is excluded from any general data-sharing practices described elsewhere in this Policy.

You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Site functionality
  • Analytics and performance
  • Marketing and advertising

You can control cookies through your browser settings. Disabling cookies may limit site functionality.

7. Sharing & Disclosure of Personal Data

We may share personal data with trusted service providers strictly for business operations, such as:

  • Ecommerce platforms (Shopify)
  • Email and SMS platforms (e.g., Klaviyo)
  • Shipping and fulfillment providers
  • Analytics and site performance tools

These providers are authorized to use personal data only as necessary to perform services on our behalf.

SMS opt-in data is excluded from third-party marketing sharing, as stated above.

We may also disclose information when required by law or to protect our legal rights.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations. When no longer required, data is securely deleted or anonymized.

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If we learn that such data has been collected, we will delete it promptly.

10. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Data portability
  • Opt-out of marketing communications

To exercise your rights, contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your personal data, contact us at:

TuffWraps.com LLC
Email: info@tuffwraps.com
Phone: 561-220-1901
Address:
5806 N 53rd St, Unit B11
Tampa, FL 33610