Exclusions
Excluded Items from All Promotions
At TUFF, we believe in straight talk—and that includes our discount policy.
Not all products are eligible for discounts. Every promotion we run includes built-in exclusions, and some items are permanently excluded. If a discount code doesn't work at checkout, it means one or more items in your cart aren't eligible for that offer.
Below is a list of commonly excluded items. This isn’t exhaustive—other products may also be excluded depending on the promotion.
Excluded Items
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Select Tees
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Basic Collection
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Stone Wash Collection
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Bundles
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Muscle Hooded Fleeces
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Short Sleeve Hooded Tees
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“Last Call” Apparel & Gear
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Blemished Villain Wrist Wraps
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Mystery Tees
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Out-of-Stock Items
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Sale Items
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Preorder Items
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Skip the Line Service
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Gift Cards
Additional Exclusions
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Not Seeing the Discount Apply? If a code doesn't work, the item is excluded. No need to guess—our system automatically prevents codes from applying to ineligible items.
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Unlisted Exclusions: Some new drops, limited editions, or collabs may not appear above but still be excluded. Always check product pages and promotion terms.
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Flash Sales & Special Events: These may carry their own rules and exclusions. Refer to each offer’s details for specifics.
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Shipping & Taxes: Discounts don’t apply to shipping charges, tax, or extra service fees unless explicitly stated.
Important Notes
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One Discount Per Order: Only one promotion or code can be used per order. Offers can’t be stacked.
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Minimum Purchase Requirements: Some promotions require a minimum subtotal. Read the fine print on the offer.
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Returns & Refunds: If you return a discounted item, your refund reflects the price paid after the discount.
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Expiration Dates: All codes have expiration dates. Once expired, codes can’t be applied—even to previously excluded items that later become eligible.
Need help? If you have questions or need clarification, reach out to our Customer Support team. We’ve got your back.